International Customers

Taxes, Tariffs and VAT

Walker Slater (WS Web) is a VAT registered company in the UK with the VAT number GB 272478185.

When you place an international order, the total cost of your purchase can include more than just the item and shipping fees. Depending on your country, you may be required to pay taxes, tariffs, or Value Added Tax (VAT) before your package can be delivered. These charges are imposed by local customs authorities and are not controlled by us.

Taxes are government-imposed fees on goods and services.

Tariffs are duties or customs charges applied specifically to imported goods. They are meant to protect local industries or generate revenue, and they vary widely depending on the type of product and the destination country.

VAT (Value Added Tax) is a type of consumption tax commonly used in many countries, especially across Europe. It’s calculated as a percentage of the value of the goods and may apply even if no other duties are charged.

These charges are separate from what you pay at checkout on our website. Whether and how much you pay depends on the laws of the destination country, and in many cases, your parcel may be held at customs until the charges are paid.

2. I live in the EU; will I have to pay taxes when my order arrives?

We want to make shopping with us from Europe as simple and transparent as possible. To help with this, all EU customers now pay VAT at the checkout – the prices you see on our website already include VAT.

Your order is shipped DDP (Delivered Duty Paid), which means you pay VAT to us at checkout, and we handle the payment of all necessary taxes and duties on your behalf. This ensures:

• No delays at customs
• No unexpected fees on delivery
• A smoother and faster delivery experience

2.1 I live in Europe, but not an EU Member State – will I have to pay taxes when my order arrives?

If you live in Europe but outside the EU – such as Norway, Switzerland, or Iceland – your order is not covered by our EU VAT and duty-paid service.

This means:

• Customs duties are not included at checkout.
• You may need to pay local import taxes, VAT, or handling fees before your parcel can be delivered.
• These charges are set by your local customs authority and vary by country.

Your parcel may be held at customs until these fees are paid. In most cases, the courier (usually DHL) will contact you with instructions.

Note: As we are based in the UK, UK customers are not affected. Orders shipped within the UK include VAT and are not subject to customs clearance.

If you're unsure what charges might apply in your country, we recommend checking with your local customs office before placing your order.

3. U.S. Taxes, Tariffs and Import Thresholds

If you're ordering from the United States, here's what you need to know about potential additional costs when your parcel arrives.

3.1 Will I have to pay taxes or tariffs when my order arrives?

Most orders shipping to the U.S. are duty-free if the total value is under $800 USD. This is thanks to the U.S. de minimis threshold, which allows shipments under this amount to enter without import tax or tariffs.

If your order is over $800 USD, the following may apply:

• Import Taxes – Some states may apply sales tax on goods entering the country, depending on local laws.
• Tariffs – A 10% tariff is typically charged by U.S. Customs on clothing and apparel over the $800 threshold.

These charges are not included at checkout, and if applicable, you will be contacted by the courier or customs authorities to settle them before your parcel can be delivered.

3.2 Can I avoid charges by placing multiple smaller orders?

The $800 allowance applies per shipment, not per customer. This means that if you place two separate orders under $800, and they are shipped and delivered separately, both may enter duty-free.

However, U.S. Customs has the right to combine shipments if they suspect items were intentionally split to avoid duties. This is more likely if:

• Orders are placed very close together
• They are shipped together in the same package
• The same recipient details appear across shipments

3.3 Why can’t you declare the wholesale price instead of what I paid?

We are legally required to declare the actual purchase price you paid at checkout. Declaring a lower value (such as our wholesale cost) is considered undervaluing, which is illegal and could result in:

• Delays or seizure of your package
• Fines
• Customs refusing delivery

We understand import charges can be frustrating and will always do our best to make the process as smooth as possible. If you have questions about placing a high-value order, please contact our customer service team – we’re here to help.